Connecting Citizens to Services

United Public Service is a community-powered platform designed to report issues, request help, and connect with social workers, local NGOs, and other public service providers. Stay updated on local services and initiatives, get the support you need, and track every case securely from start to finish.

About United Public Service

UPS helps citizens stay connected with their communities, access support quickly, and track cases securely. Through UPS, you can report issues, join community groups, connect with social workers or local NGOs, and learn about the public services available to them all in one trusted place.

Our platform creates an efficient ecosystem where all stakeholders in social services can work together seamlessly, ensuring that help reaches those who need it most in a timely and effective manner.

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How It Works

Citizen

Reports issue or requests help

Social Worker

Assesses and manages case

NGO

Provides resources and support

DSD

Tracks, analyzes, and improves service delivery

Here’s a preview of how United Public Service looks on Citizen's mobile:

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Home Screen

Citizens see posts, announcements, and news shared by the community.

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Information Hub

Step-by-step info on how to apply for services, documents required, or where to get help.

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Service Page

Designed to make finding and accessing public services simple, transparent, and fast.

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Status Screen

Citizens see updates on their submitted cases, One-on-one secure communication.

Key Features

Quick Reporting

Citizens can quickly report issues or request help through an intuitive interface.

Case Management

Social workers can efficiently assess and manage cases with dedicated tools.

Resource Coordination

NGOs can coordinate resources and support where it's needed most.

Analytics Dashboard

DSD administrators can track, analyze, and improve service delivery.

"We believe every citizen deserves fast, transparent, and accessible social services. UPS is building a bridge between communities and government."

Contact Us

Get in Touch

Have questions or want to learn more about United Public Service? Reach out to our team.

[email protected]